The Keys for Lifelong Customer Service Success

In a recent article Jeremy Watkins of FCR, a provider of outsourced live agent call center services and business process solutions, addresses some of important mindsets that lead to great customer service.  At Reliable Resources we also realize how important a part serving people plays not only in [...]

Setting and Achieving Goals

We all can agree that it’s important to set goals in life.  Whether it be a personal goal to live a healthier life style or a business goal to grow revenue.  Setting goals is one thing, however developing a plan to reach them is another.  After all, a [...]